Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or estimate for our services
• Contact us through our website forms or email
• Schedule an appointment or consultation
• Subscribe to our newsletter or updates
• Interact with our website or social media

The types of information we may collect include:

• Contact Information: Name, email address, phone number, mailing address
• RV Information: Make, model, year, and condition of your recreational vehicle
• Project Details: Description of services needed, timeline, budget preferences
• Communication Records: Records of our communications with you

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for our restoration services
• Communicate with you about your project and our services
• Schedule appointments and manage project timelines
• Send you updates about your project status
• Improve our services and customer experience
• Send occasional newsletters or promotional materials (with your consent)
• Comply with legal obligations and protect our business interests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted contractors or suppliers who assist in completing your project
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business
• With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission and storage
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on privacy and security practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.

Your Rights and Choices

You have the right to:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: